Help and FAQ
Whether you are looking for a life partner, or just someone to hang out with, here you'll be able to find exactly who you are looking for - pet lovers like yourself. It's fun, interactive, safe and anonymous - until you decide to take it further.
Our members are adults of all ages, backgrounds and religions with a common love for animals.
What are pet dates?
What are pet buddies?
How do I enable cookies?
What is a Virtual Kiss?
How do I respond to a 'virtual kiss'?
I don't get any matches on my searches. Why?
Is my privacy protected?
Is my email information ever revealed?
Will I receive anything through the post (like an invoice)?
How do I change my gender for my account?
How do I change my username?
How do I change my password?
How do I stop members sending me virtual kisses?
How do I close my account?
How much does it cost to join?
What are the different membership levels?
Will my credit card be charged at the end of my premium membership?
I do not own a pet, can I join?
How do I create a profile?
Why should I upload photos?
How do I upload photos?
I am having problems uploading photos. What can I do?
How do I change the type of dates, for instance from 'dates with me' to 'pet dates', in my profile?
How do I contact other members?
I know a member's ID, how can I send an e-mail or contact this member?
How do I block a member from contacting me?
What software do I need to use the chat?
How do I start chatting live with other members?
Can other members see my chat messages?
How do I know when someone wants to chat with me?
Do I have to keep the chat window open to receive chat messages?
How do I stop others from chatting with me?
I need help with using the live chat software
Tips to increase the chances of your profile being viewed
Not getting any responses to your profile?